{"id":1335,"date":"2025-06-27T13:22:43","date_gmt":"2025-06-27T11:22:43","guid":{"rendered":"https:\/\/store-it.dev001.booom.digital\/?page_id=1335"},"modified":"2026-04-22T14:27:05","modified_gmt":"2026-04-22T12:27:05","slug":"soutien","status":"publish","type":"page","link":"https:\/\/store-it.eu\/fr\/soutien\/","title":{"rendered":"Soutien"},"content":{"rendered":"\n
\n
\n
\n
\n
\n
\n
\n

Soutien<\/h1>\n\n\n\n

Chez Store-IT, nous offrons un support gratuit et illimit\u00e9 \u00e0 nos clients. Nous sommes reconnus pour notre excellent service client et notre approche personnalis\u00e9e, et nous tenons \u00e0 pr\u00e9server cette r\u00e9putation !

Notre \u00e9quipe d’assistance est disponible en semaine (du lundi au vendredi de 9h00 \u00e0 17h30). Un service d’assistance en dehors de ces horaires est \u00e9galement disponible ; uniquement en cas d’urgence, nous vous assistons aussi le soir, le week-end et les jours f\u00e9ri\u00e9s. <\/p>\n<\/div>\n\n\n\n

\n
\n
\n
cr\u00e9er un ticket<\/a><\/div>\n<\/div>\n\n\n\n
\n

T\u00e9l\u00e9phone<\/h4>\n\n\n\n

+31 (0)75 647 2130<\/a><\/p>\n<\/div>\n\n\n\n

\n

E-mail<\/h4>\n\n\n\n

support@store-it.eu<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
\n

Assistance \u00e0 distance<\/h4>\n\n\n\n

Choisissez votre plateforme :<\/p>\n<\/div>\n\n\n\n

\n
<\/path><\/svg><\/a><\/div>\n\n\n\n
<\/path><\/svg><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n
\n
\n

Foire aux questions<\/h2>\n\n\n\n
\n
\n
\n
Puis-je convertir mes clients actuels \u00e0 Store IT ?<\/summary>\n

Oui. Nous pouvons importer les donn\u00e9es clients dans Store IT.
<\/p>\n<\/details>\n\n\n\n

Quels syst\u00e8mes de contr\u00f4le d’acc\u00e8s puis-je connecter \u00e0 Store IT ?<\/summary>\n

Nous proposons une int\u00e9gration avec les syst\u00e8mes de contr\u00f4le d’acc\u00e8s les plus courants, tels que Sedisto, Noke, Sentinel, PTI et SC Solutions. Voir toutes les int\u00e9grations ici<\/a><\/p>\n<\/details>\n\n\n\n

Puis-je louer des places de parking, des bureaux, etc. via Store IT ?<\/summary>\n

Oui, c’est possible. Il est possible de cr\u00e9er plusieurs types de location, ce qui vous permet d’utiliser diff\u00e9rents types de contrats. <\/p>\n<\/details>\n\n\n\n

Puis-je utiliser Store IT sur n’importe quel PC, ordinateur portable et tablette ?<\/summary>\n

Store IT peut \u00eatre utilis\u00e9 sur les ordinateurs Windows ou Apple, y compris les ordinateurs portables et les tablettes.<\/p>\n<\/details>\n\n\n\n

Comment puis-je traiter les paiements dans Store IT ?<\/summary>\n

Les paiements peuvent \u00eatre trait\u00e9s par diff\u00e9rents prestataires de services de paiement, par pr\u00e9l\u00e8vement SEPA group\u00e9 ou manuellement. Un fichier CAMT peut \u00e9galement \u00eatre trait\u00e9. <\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
\n
\"\"<\/span>
\n
\n
\n

Pr\u00eats pour un avenir s\u00fbr ?<\/h2>\n\n\n\n

Choisissez la solution logicielle de self-stockage la plus s\u00e9curis\u00e9e et professionnelle d’Europe. Contactez-nous d\u00e8s aujourd’hui pour une pr\u00e9sentation ou une d\u00e9monstration gratuite de notre plateforme. <\/p>\n\n\n\n

\n
R\u00e9servez une d\u00e9mo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

Soutien Chez Store-IT, nous offrons un support gratuit et illimit\u00e9 \u00e0 nos clients. Nous sommes reconnus pour notre excellent service client et notre approche personnalis\u00e9e, et nous tenons \u00e0 pr\u00e9server cette r\u00e9putation ! Notre \u00e9quipe d’assistance est disponible en semaine (du lundi au vendredi de 9h00 \u00e0 17h30). Un service d’assistance en dehors de ces horaires […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":52,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1335","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSoutien – Store-IT<\/title>\n<meta name=\"description\" content=\"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/store-it.eu\/fr\/soutien\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soutien – Store-IT\" \/>\n<meta property=\"og:description\" content=\"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/store-it.eu\/fr\/soutien\/\" \/>\n<meta property=\"og:site_name\" content=\"Store-IT\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-22T12:27:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/12\/SUPPORT_1_mirr-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/\",\"url\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/\",\"name\":\"Soutien – Store-IT\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/store-it.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/SUPPORT_1_mirr-1024x683.jpg\",\"datePublished\":\"2025-06-27T11:22:43+00:00\",\"dateModified\":\"2026-04-22T12:27:05+00:00\",\"description\":\"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/#primaryimage\",\"url\":\"https:\\\/\\\/store-it.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/SUPPORT_1_mirr-1024x683.jpg\",\"contentUrl\":\"https:\\\/\\\/store-it.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/SUPPORT_1_mirr-1024x683.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/soutien\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Soutien\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/\",\"name\":\"Store-IT\",\"description\":\"Specialist in self storage management software\",\"publisher\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#organization\",\"name\":\"Store-IT\",\"url\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/store-it.eu\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/StoreIT_Favicon.png\",\"contentUrl\":\"https:\\\/\\\/store-it.eu\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/StoreIT_Favicon.png\",\"width\":512,\"height\":512,\"caption\":\"Store-IT\"},\"image\":{\"@id\":\"https:\\\/\\\/store-it.eu\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soutien – Store-IT","description":"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/store-it.eu\/fr\/soutien\/","og_locale":"fr_FR","og_type":"article","og_title":"Soutien – Store-IT","og_description":"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.","og_url":"https:\/\/store-it.eu\/fr\/soutien\/","og_site_name":"Store-IT","article_modified_time":"2026-04-22T12:27:05+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/12\/SUPPORT_1_mirr-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/store-it.eu\/fr\/soutien\/","url":"https:\/\/store-it.eu\/fr\/soutien\/","name":"Soutien – Store-IT","isPartOf":{"@id":"https:\/\/store-it.eu\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/store-it.eu\/fr\/soutien\/#primaryimage"},"image":{"@id":"https:\/\/store-it.eu\/fr\/soutien\/#primaryimage"},"thumbnailUrl":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/12\/SUPPORT_1_mirr-1024x683.jpg","datePublished":"2025-06-27T11:22:43+00:00","dateModified":"2026-04-22T12:27:05+00:00","description":"Des questions\u00a0? B\u00e9n\u00e9ficiez d\u2019une assistance gratuite pour votre logiciel de garde-meubles. Nous sommes disponibles tous les jours ouvrables, avec une assistance renforc\u00e9e le week-end en cas d\u2019urgence.","breadcrumb":{"@id":"https:\/\/store-it.eu\/fr\/soutien\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/store-it.eu\/fr\/soutien\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/store-it.eu\/fr\/soutien\/#primaryimage","url":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/12\/SUPPORT_1_mirr-1024x683.jpg","contentUrl":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/12\/SUPPORT_1_mirr-1024x683.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/store-it.eu\/fr\/soutien\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/store-it.eu\/fr\/"},{"@type":"ListItem","position":2,"name":"Soutien"}]},{"@type":"WebSite","@id":"https:\/\/store-it.eu\/fr\/#website","url":"https:\/\/store-it.eu\/fr\/","name":"Store-IT","description":"Specialist in self storage management software","publisher":{"@id":"https:\/\/store-it.eu\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/store-it.eu\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/store-it.eu\/fr\/#organization","name":"Store-IT","url":"https:\/\/store-it.eu\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/store-it.eu\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/07\/StoreIT_Favicon.png","contentUrl":"https:\/\/store-it.eu\/wp-content\/uploads\/2025\/07\/StoreIT_Favicon.png","width":512,"height":512,"caption":"Store-IT"},"image":{"@id":"https:\/\/store-it.eu\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/pages\/1335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/comments?post=1335"}],"version-history":[{"count":9,"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/pages\/1335\/revisions"}],"predecessor-version":[{"id":3148,"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/pages\/1335\/revisions\/3148"}],"wp:attachment":[{"href":"https:\/\/store-it.eu\/fr\/wp-json\/wp\/v2\/media?parent=1335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}